Henry Customer Letters
Dear Henry Repeating Arms:
First of all, I would like to thank you so much for your very fine service.
I want to let you know that you have converted a die hard Winchester man into a Henry Gun man. The solidness of it along with its beauty is something special, along with the fact of all parts being made in the USA are something to behold. I now own three and am looking forward to buying # four, as my daughter-in-law said, "I would really like a Henry", after only firing half a box of ammo. My wife likes the very smooth lever action.
Thank goodness that there are still American people, for real and not just in name. Keep the tradition going.
My compliments to you and your fine craftsman for manufacturing such a very fine rifle. It surely is a treasure to behold!
The three happy Huck boys !
Jacob, Ryan and Chance Huck with thier Golden Boy Rifles !
I'm e-mailing some pictures, as a follow up to a e-mail that I sent you last year, about a Grandfather who bought his three Grandsons ,each a Henry Golden Boy as a Rememberance of their Grandfather,as a boy he always wanted a lever action rifle, but could not afford one.
They were three very happy and surprised boys and very proud of thier Golden Boy! They enjoy shooting targets and gophers,as they are a problem in this area.
Next purchase, probly the Granddaughter when she gets older. So keep on making them !
Just thought you might like to hear from another satisfied customer!
John G. Huck
Just purchased my first Henry, a .22 Mag. I love it, it is one of the nicest guns I have ever shot. The literature I have read about your company is very encouraging; I wish there were more companies like Henry. Thanks for making such a great gun.
I have had my Henry 22 rifle for about five years. I use it for squirrel hunting. This past season I shot 38 squirrels with it. One of which was at 80 yards, and another one at 73 yards. This is a true testament to the accuracy of your rifles. Keep up the good work.
Thank you again for the excellent customer service. The Rifles turned out Great and my boys were Thrilled to get them.
We had great day shooting the rifles. I have included some pictures of my sons and their Golden Boys.
I am amazed!
Now that is what I call backing up your product. Your kind of customer support is in the best old fashion American tradition. It is your kind of commitment that makes a person like me want tell all my friends about the way you support your product.
A Sincere thank you.
Richard L. Lordahl
Woodland Hills, CA
I purchased the Golden Boy .22 magnum two years ago. At the time, aside from the appearance, I was very impressed with the smooth action. Now, after a lot of regular use, it is even smoother.
This rifle is a delight to shoot and very accurate. Both of my kids are excellent shots with it.
When we go out with our friends they are at first taken with the beauty of the rifle. After they fire it we have to pry it from their clinging hands.
Next on our list is the .357 magnum.
Thank you for producing such excellent products!
Dear Anthony, I have to let you know how impressed I am with my new Henry H100 22lr. I finally got to shoot it at my local range and cannot desribe in words about how impressed I am with the accuracy out of the box. The Henry rifle has a totally solid feel and the lever action is so smooth. As I was shooting it, I was able to work the lever action without ever taking the gun away from my cheek or shoulder. It was that smooth. There is nothing loose or "tinney feeling" about my Henry rifle.
Thank you for making a qulity American made gun at a more than fair price.
Keep up the good work.
Dear Mr. Imperato and EVERYONE at Henry RA,
Sir I want to sincerely thank you for your kindness, understanding and for expediting my new 357 Big Boy order.
I received my 357 Big Boy and have to tell you, it is so much more than I ever expected, and my expectations were quite high, because yours are high.
Usually these days, many companies make such claims about their so-called outstanding products and services that after a consumer gets his/her hopes up so high...they're all too often disappointed and wish they never spent the money, or their cash would've been spent more wisely elsewhere, and we all know peoples money these days is hard to come by and worked so hard for...
But I'm here to tell anyone of your potential customers who are afraid to put their foot back in another door with a company they've only read about for a purchase, or may be confused whether they should go with a Henry product, or similar rifle...
I tell you all, go with Henry, their product is everything they claim and a whole lot more, and the level of customer service amplifies and exemplifies the true meaning of the words "Outstanding", "Professional"... absolutely first rate, and what we often do not hear about is a great rifle like this will be perfect for home defense
Just the anticipation of opening the box for the first time almost killed me, it was obvious why it took so long to receive, I was stunned at the beautiful workmanship, superior wood work...much better than top shelf furniture, and I'm not kidding.
I've owned new American Eagle Gold bullion before and the highly polished brass on this 357 Big Boy rivaled even a $1000 coin.
I plan to zero it in tomorrow and I'll let you know about the accuracy, but if every claim, every customer review holds true... I am expecting to be delighted.
I need to say, I actually do feel a little bit of that cowboy in me stirring up.
Sure this sounds like I'm a Henry employee incognito, I assure you, I am not, I'm just one extremely happy new Henry owner.
What?s even better is she can handle .38 Special +P+ ammo as well. In another week or so, my 12 y/o daughter will be shopping for a .22 and she loved your Survival rifles.
Anthony, I guarantee Benjamin Tyler Henry and you Dad are proud you carried on their spirit and integrity.
I am truly happy I happened to change the channel one night to RFDTV and watched you talk about your product and company of great employees.
Lastly Sir, thank you for supporting our brave military men, woman and veterans, and for making our 2nd Amendment worth standing up for.
Thank you again!
I just recieved my Henry Big Boy in .35 and registered it online. This is an absolutey stunning fire arm and I would like to commend you and your employees for a job well done.Thank you for your time,
John W. Underwood
This is a pic of my 7 month old and his first rifle, a 17 Henry varment express. I am going to have it ingraved by a friend of mine with his birth date and a father and son scene on the butt. When I get it out his eyes light up it is awsome, he loves it.. He hasn't shot it yet little small yet but he knows it is his. I was wondering what scope you recomend for it, it really needs it.. Some guns are just like that though.. The hard part is not taking it out myself.. That just means daddy has to get his own Henry right..
Casey and Hunter Lust
This is the reason why GM is going under. They never once practiced customer service like this. I had spent nearly $200,000 on new GM products and never once received an e-mail such as yours concerning any problem I ever had with them. I will repay your company by buying more of your products, and telling everyone on all the forums about this kind of customer service. This is what the US companies used to do, not anymore. I like your products, but this is the thing that sets your company apart. Tell your president, I saw his video on your websight, and I believe what he says about his products, and the way he stands behind them. I had to reply specifically to this e-mail, I will send the info you need later, as I wanted to pay your company a compliment.
Thank you for your prompt attention to our situation. the Rifle was sent to florida instead of Idaho....after numerous phone calls and tracking, the Rifle arrived in our hands at 12;30, an hour before his retirement party. Its over and thanks to all....Our Son Doug, spent 25 years in Service to our country....he was with the 101st Airborne in Iraq with Operation Freedom in 1991 and 2....
Vietnam Vet, 67-68...
The Promise that you made and sent was that of a hand shake. The way I and my family have been taught to do business. Attached are two photos of my self, my Son Chris and that of my Grandson, Drew Patrick age Six.
Drew Pat came over this Saturday Morning and gave me a hug and he yelled out, " you and Daddy bought me a gun ? I said yepper, your first Henry " He said thank you and hugged us. We instructed him once again on handling and will continue to do so until he hits the mental trust age. He was all smiles and as you can see even through the photo op, the smiling and deep grinning did not stop. His " Botcha " as he calls her shot the photos and we were all thrilled with the beautiful breakfast visit we enjoyed.
Thank your staff for a job well done.
Andrew P. "Buz" Wrobel
You guys are great---I was out w my rifle again today (took a Friday Holiday!) and its great....most fun shooting Ive had in Years! Now I'm familiar w lever action rifles---grew up in Michigan deer hunting with an old 30-30 but Ill give you credit, the fit, finish, workmanship and overall quality far exceeds anything Winchester ever put together. Again, thanks!
I was very impressed by the out of box accuracy of my new Henry rifle, and the smoothness of the action. right out of the box I shot a few rounds offhand, with some good hits, then shot a 30 round group that you could cover with a henry coffee mug. I then suspended a playing card with a piece of tape and shot it swinging in the breeze. attached is a picture of the results, no need to adjust the sights.
I love your product and plan to purchase more in the future.
Keep up the great work,
Ralph Barnett Hoschton
the henry golden boy is the finest small bore rifle that i have ever shot a friend of mine put his ruger 10/22 with a scope up against my golden boy and i trumped his ruger and i out shot him using open sights
We finally got a picture of my husband Kevin with his Big Boy while we were at our upstate NY property this past weekend.
Kevin loves his Henry Big Boy I got him for Christmas. Despite my being out of work, we still thought it's a worthwhile purchase because "it's an heirloom".
Kevin & Sharon Fick
You may remember me as the Oregon Coast resident who had ordered your Big Boy rifle from a local dealer but was suffering a significantly lengthy wait for delivery.
I contacted you directly and you interceded with the distributor to accomplish a speedy shipment.
I want to thank you for your help and impart the following:
A) Upon receipt, I removed the Henry from the box, ran a bore snake through it twice and loaded it with ten (10) Magtech 45 Colt 250gr. L-Flat cartridges.
B) I then proceeded with a good friend to nearby hills to fire the rifle. At age 69 years, I had not fired a rifle for 50 years. I shot 5 rounds at plastic water bottles at 40 yards against a man-made background of soil... blowing them all over the place.
C) My friend suggested a new target. He set up a spent 12 gauge shotgun shell on the ground and at the same range.
Kindly view the attached photograph as it is a testament to the cutting-edge accuracy (right out of the box) of the Henry rifle. I am a proud owner of my rifle.
"Load on Sunday, Shoot All Week Long"
Just wanted to write to say thank you. I had called a short time back that I had broken off of a Henry youth. The person I spoke to was great and sent the piece right out to us. It's service like this that will keep companies in this country afloat in these hard times. Other companies could take a lesson from you and we just wanted to let you know how pleased we were with your service and your product.